How One Interview Helped Communication With the Deaf
If you’ve been following the podcast, you met Cindy and Heather Phillips in episode #36, and we’ll continue their interview in episode #38. If you’re new to the podcast, welcome!
I wanted to share a story about what happened after I interviewed Cindy and Heather. I don’t want to give away the rest of their story, but Heather shared something during the 2nd half of the interview that made me think more about how I communicate with people who are deaf or hard of hearing that I meet.
The day after the interview, I was at work and had a customer indicate to me that he was deaf. He had a question, and between us we were able to figure out the question and the answer by using hand gestures and facial expressions. I walked away knowing I had not been able to give him the same service as I could have given someone who could hear me.
During this short podcast episode, I explain how this combination of events has already helped others communicate, and I hope it inspires you to find ways to communicate with those whose path you cross.
The app I mentioned in the podcast is the LIVE TRANSCRIBE app and is only for Android phones.
- Resources for the Deaf:
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Music Used: “LazyDay” by Audionautix is licensed under a Creative Commons Attribution 4.0 license. https://creativecommons.org/licenses/by/4.0/ Artist: http://audionautix.com/